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ومنتديات خط الطيران - نسخة خفيفة من المنتدى
نوراااان
17-10-2011, 02:47 PM
ازيكم يابنات اكيد كلكم عارفين ان ان شاء الله الخطوط السعوديه نازله قريب يعنى ان شاء الله قولو مثلا بعد شهر ونص الامتحان اللى هتعملوه ان شاء الله فى المعهد البريطانى لازمله تحضير لانه يخص البيزنيس انجلش وطبعا الناس اللى هتقدر تذاكر وتستوعبه وتفهمه هتجتاز الامتحان واللى مش هتقدر تستوعب المعلومات عنه يبقا ارجوكم يابنات تروحو تاخدو كورس انجلش فى اى معهد يكون كويس عن business english
how to write report in business english
how to write letter in business english
how to write message
لان الامتحان بيبقا عباره عن ياااما تكتبى رساله اعتذار انك مش هتحضرى مثلا اجتماع او هتكبتى تقرير عن الموظفين الكويسن مثلا او هتكتبى تعليمات الشركه للموظفين الجداد وده طبعا هيحتاج انكم تحفظو مصطلحات تجاريه انجليزيه اتفقنا؟؟
وده صيغة الامتحان
http://www.bulats.org/docs/writing_en.pdf (http://www.bulats.org/docs/writing_en.pdf)
يعنى الامتحان هيجيى قطعتين ياااما تكتبى ريبورت بانواعه
ياااما رساله بانواعها من تاكيد حجز زاو حجز . او عمل اوردر . او اعتذار رسمى .اعتذار غير رسمى
report يتكون من
Terms of Reference
Procedure
Findings
Conclusions
Recommendations
A report is divided into four areas:
Terms of Reference- This section gives background information on the reason for the report. It usually includes the person requesting the report.
Procedure- The procedure provides the exact steps taken and methods used for the report.
Findings- The findings point out discoveries made during the course of the report investigation.
Conclusions- The conclusions provide logical conclusions based on the findings.
Recommendations- The recommendations state actions that the writer of the report feels need to be taken based on the findings and conclusions.
Reports should be concise and factual. Opinions are given in the "conclusions" section. However, these opinions should be based on facts presented in the "findings".
Use simple tenses (usually the present simple) to express facts.
Use the imperative form (Discuss the possibility ..., Give priority ..., etc.) in the "recommendations" section as these apply to the company
as a whole
ده اللى على اساسه هتكتبى ريبورت ناجح قوى والكلام ده معناه ايه بقا
معناه ان الريبورت بيتكون من 4 مجموعات
رقم واحد سبب كتابت الريبورت ومعلومات عن الريبورت يعنى مثلا
انا اكتب الريبورت ده بناء على طلب المدير منى
وبعد كده الاجرائات اللى انت اتبعتها فى حل المشكله او تنفيذ الطلب اللى طلبه منك المدير
3 فقره النتائج من الريبورت 4 فقره التوصيات
يعنى مثلا لو جالك يقلك المدير بيقلك ان الشركه اللى بعتولها المنتجات قالت ان المنتجات منتهيه الصلاحيه والمدير بيطلب منك تعمل تقرير عن الموضوع ده يبقا هتبدا الريبورت تكتب سبب كتابتك للريوبرت وهتقول الاجرائات اللى انت اخدتها للبحث عن المشكله والنتايجج اللى ترتبت على كده وبعد كده هتقول للمدير رايك فى المشكله ودى هتبقا التوصيات
ده مثال لريبورت محلول
.Reports: Example Report
Terms of Reference
Margaret Anderson, Director of Personnel has requested this report on employee benefits satisfaction. The report was to be submitted to her by 28 June.
Procedure
A representative selection of 15% of all employees were interviewed in the period between April 1st and April 15th concerning:
Overall satisfaction with our current benefits package
Problems encountered when dealing with the personnel department
Suggestions for the improvement of communication policies
Problems encountered when dealing with our HMO
Findings
Employees were generally satisfied with the current benefits package.
Some problems were encountered when requesting vacation due to what is perceived as long approval waiting periods.
Older employees repeatedly had problems with HMO prescription drugs procedures.
Employees between the ages of 22 and 30 report few problems with HMO.
Most employees complain about the lack of dental insurance in our benefits package.
The most common suggestion for improvement was for the ability to process benefits requests online.
Conclusions
Older employees, those over 50, are having serious problems with our HMO's ability to provide prescription drugs.
Our benefits request system needs to be revised as most complaints concerning in-house processing.
Improvements need to take place in personnel department response time.
Information technology improvements should be considered as employees become more technologically savvy.
Recommendations
Meet with HMO representatives to discuss the serious nature of complaints concerning prescription drug benefits for older employees.
Give priority to vacation request response time as employees need faster approval in order to be able to plan their vacations.
Take no special actions for the benefits package of younger employees.
Discuss the possibility of adding an online benefits requests system to our company Intranet
اما عن الايميل والرساله :
Dear Personnel Director,
Dear Sir or Madam: (use if you don't know who you are writing to)
Dear Dr, Mr, Mrs, Miss or Ms Smith: (use if you know who you are writing to, and have a formal relationship with - VERY IMPORTANT use Ms for women unless asked to use Mrs or Miss)
Dear Frank: (use if the person is a close business contact or friend)
The Reference
With reference to your advertisement in the Times, your letter of 23 rd March,
your phone call today,
Thank you for your letter of March 5 th .
The Reason for Writing
I am writing to inquire about
apologize for
confirm
Requesting
Could you possibly?
I would be grateful if you could
Agreeing to Requests
I would be delighted to
Giving Bad News
Unfortunately
I am afraid that
Enclosing Documents
I am enclosing
Please find enclosed
Enclosed you will find
Closing Remarks
Thank you for your help Please contact us again if we can help in any way.
there are any problems.
you have any questions.
Reference to Future Contact
I look forward to ...
hearing from you soon.
meeting you next Tuesday.
seeing you next Thursday.
The Finish
Yours faithfully, (If you don't know the name of the person you're writing to)
Yours sincerely, (If you know the name of the person you're writing to)
Best wishes,
Best regards, (If the person is a close business contact or friend)
Sample Letter
Here is a sample letter using some of these forms:
Ken's Cheese House
34 Chatley Avenue
Seattle, WA 98765
Tel:
Fax:
Email: kenny@cheese.com
October 23, 2006
Fred Flintstone
Sales Manager
Cheese Specialists Inc.
456 Rubble Road
Rockville, IL
Dear Mr Flintstone:
With reference to our telephone conversation today, I am writing to confirm your order for: 120 x Cheddar Deluxe Ref. No. 856
The order will be shipped within three days via UPS and should arrive at your store in about 10 days.
Please contact us again if we can help in any way.
Yours sincerely,
ده موقع فيه كلمات احفظو اللى تقدرو عليها منه دى مصطلحات تجاريه
http://www.learn-english-today.com/business-english/A-business-english-contents.html (http://www.learn-english-today.com/business-english/A-business-english-contents.html)
اغتنمو الفرصه وروحو خدو كورس انجليزى تجارى فى اى مركز محترم كده وان شاء الله هيعلمووكم كتابة الريبورتات والرسايل والاميلات التجاريه وهتجتازو الامتحان ان شاء الله وهتشتغلو وهتحققو كل احلامكم
فى مركز بيرلتز او القوات المسلحه او اى مركز يكون رخيص وكويس كمان
ربنا معاكم يارب
how to write report in business english
how to write letter in business english
how to write message
لان الامتحان بيبقا عباره عن ياااما تكتبى رساله اعتذار انك مش هتحضرى مثلا اجتماع او هتكبتى تقرير عن الموظفين الكويسن مثلا او هتكتبى تعليمات الشركه للموظفين الجداد وده طبعا هيحتاج انكم تحفظو مصطلحات تجاريه انجليزيه اتفقنا؟؟
وده صيغة الامتحان
http://www.bulats.org/docs/writing_en.pdf (http://www.bulats.org/docs/writing_en.pdf)
يعنى الامتحان هيجيى قطعتين ياااما تكتبى ريبورت بانواعه
ياااما رساله بانواعها من تاكيد حجز زاو حجز . او عمل اوردر . او اعتذار رسمى .اعتذار غير رسمى
report يتكون من
Terms of Reference
Procedure
Findings
Conclusions
Recommendations
A report is divided into four areas:
Terms of Reference- This section gives background information on the reason for the report. It usually includes the person requesting the report.
Procedure- The procedure provides the exact steps taken and methods used for the report.
Findings- The findings point out discoveries made during the course of the report investigation.
Conclusions- The conclusions provide logical conclusions based on the findings.
Recommendations- The recommendations state actions that the writer of the report feels need to be taken based on the findings and conclusions.
Reports should be concise and factual. Opinions are given in the "conclusions" section. However, these opinions should be based on facts presented in the "findings".
Use simple tenses (usually the present simple) to express facts.
Use the imperative form (Discuss the possibility ..., Give priority ..., etc.) in the "recommendations" section as these apply to the company
as a whole
ده اللى على اساسه هتكتبى ريبورت ناجح قوى والكلام ده معناه ايه بقا
معناه ان الريبورت بيتكون من 4 مجموعات
رقم واحد سبب كتابت الريبورت ومعلومات عن الريبورت يعنى مثلا
انا اكتب الريبورت ده بناء على طلب المدير منى
وبعد كده الاجرائات اللى انت اتبعتها فى حل المشكله او تنفيذ الطلب اللى طلبه منك المدير
3 فقره النتائج من الريبورت 4 فقره التوصيات
يعنى مثلا لو جالك يقلك المدير بيقلك ان الشركه اللى بعتولها المنتجات قالت ان المنتجات منتهيه الصلاحيه والمدير بيطلب منك تعمل تقرير عن الموضوع ده يبقا هتبدا الريبورت تكتب سبب كتابتك للريوبرت وهتقول الاجرائات اللى انت اخدتها للبحث عن المشكله والنتايجج اللى ترتبت على كده وبعد كده هتقول للمدير رايك فى المشكله ودى هتبقا التوصيات
ده مثال لريبورت محلول
.Reports: Example Report
Terms of Reference
Margaret Anderson, Director of Personnel has requested this report on employee benefits satisfaction. The report was to be submitted to her by 28 June.
Procedure
A representative selection of 15% of all employees were interviewed in the period between April 1st and April 15th concerning:
Overall satisfaction with our current benefits package
Problems encountered when dealing with the personnel department
Suggestions for the improvement of communication policies
Problems encountered when dealing with our HMO
Findings
Employees were generally satisfied with the current benefits package.
Some problems were encountered when requesting vacation due to what is perceived as long approval waiting periods.
Older employees repeatedly had problems with HMO prescription drugs procedures.
Employees between the ages of 22 and 30 report few problems with HMO.
Most employees complain about the lack of dental insurance in our benefits package.
The most common suggestion for improvement was for the ability to process benefits requests online.
Conclusions
Older employees, those over 50, are having serious problems with our HMO's ability to provide prescription drugs.
Our benefits request system needs to be revised as most complaints concerning in-house processing.
Improvements need to take place in personnel department response time.
Information technology improvements should be considered as employees become more technologically savvy.
Recommendations
Meet with HMO representatives to discuss the serious nature of complaints concerning prescription drug benefits for older employees.
Give priority to vacation request response time as employees need faster approval in order to be able to plan their vacations.
Take no special actions for the benefits package of younger employees.
Discuss the possibility of adding an online benefits requests system to our company Intranet
اما عن الايميل والرساله :
Dear Personnel Director,
Dear Sir or Madam: (use if you don't know who you are writing to)
Dear Dr, Mr, Mrs, Miss or Ms Smith: (use if you know who you are writing to, and have a formal relationship with - VERY IMPORTANT use Ms for women unless asked to use Mrs or Miss)
Dear Frank: (use if the person is a close business contact or friend)
The Reference
With reference to your advertisement in the Times, your letter of 23 rd March,
your phone call today,
Thank you for your letter of March 5 th .
The Reason for Writing
I am writing to inquire about
apologize for
confirm
Requesting
Could you possibly?
I would be grateful if you could
Agreeing to Requests
I would be delighted to
Giving Bad News
Unfortunately
I am afraid that
Enclosing Documents
I am enclosing
Please find enclosed
Enclosed you will find
Closing Remarks
Thank you for your help Please contact us again if we can help in any way.
there are any problems.
you have any questions.
Reference to Future Contact
I look forward to ...
hearing from you soon.
meeting you next Tuesday.
seeing you next Thursday.
The Finish
Yours faithfully, (If you don't know the name of the person you're writing to)
Yours sincerely, (If you know the name of the person you're writing to)
Best wishes,
Best regards, (If the person is a close business contact or friend)
Sample Letter
Here is a sample letter using some of these forms:
Ken's Cheese House
34 Chatley Avenue
Seattle, WA 98765
Tel:
Fax:
Email: kenny@cheese.com
October 23, 2006
Fred Flintstone
Sales Manager
Cheese Specialists Inc.
456 Rubble Road
Rockville, IL
Dear Mr Flintstone:
With reference to our telephone conversation today, I am writing to confirm your order for: 120 x Cheddar Deluxe Ref. No. 856
The order will be shipped within three days via UPS and should arrive at your store in about 10 days.
Please contact us again if we can help in any way.
Yours sincerely,
ده موقع فيه كلمات احفظو اللى تقدرو عليها منه دى مصطلحات تجاريه
http://www.learn-english-today.com/business-english/A-business-english-contents.html (http://www.learn-english-today.com/business-english/A-business-english-contents.html)
اغتنمو الفرصه وروحو خدو كورس انجليزى تجارى فى اى مركز محترم كده وان شاء الله هيعلمووكم كتابة الريبورتات والرسايل والاميلات التجاريه وهتجتازو الامتحان ان شاء الله وهتشتغلو وهتحققو كل احلامكم
فى مركز بيرلتز او القوات المسلحه او اى مركز يكون رخيص وكويس كمان
ربنا معاكم يارب