INTRODUCTION
SUDAN AIRWAYS TRAINING CENTER was established in 1968. It was joint venture between Sudan Airways and MIDDLE EAST AIRLINE.
SATC conducted series of course covering ticketing, reservation, and cargo accounts. In addition to technical training.
The SATC continued its activity through 1973 under Sudan Airways as sole entry.
NEW DAWN:-
The SATC renovation was finished in December 1999 and it became as a Directorate. The fact-life included but was not only limited to class-rooms teaching aids and facilities hiring & contracting with competent and qualified instructors from Sudan scholars and abroad, to present excellent training that tallies with advanced aviation industry.
The main objective of the Sudan Airways training directorate is to elevate the performance & add values to SD staff the SATC strive to present world class training in the fields of aviation. Technical training, Modern Management, Accounts, Safety and Security. Computer and Customer service, marking uses of competent trainers and sophisticated training to square up to the challenges of globalization.
OUR CONTACTS:-
PHONES: 83-771917 / 83-771910 / 83-787273
FAX No.: 83-787274
E-MAIL:[email protected]
MAIL ADDRESS: SUDAN AIRWAYS TRAINING CENTER,
P.O. BOX 772,
KHARTOUM – 1111,
SUDAN.
SATC LOCATION: ALBALADIA STREET.
kk WELL COME TO SUDANTRAINING CENTRE kk
CABIN CREW BASIC COURSE
1. COURSE CODE:- CNC 01
2- TARGET GROUP:
** All newly appointed non-experienced staff, joining to serve as cabin crew
3- COURSE OBJECTIVES
** To familiarize participant with airline, policies, rules, and regulations
** To enable them to conduct food and beverage services in accordance to international standards
** To qualify them handling any possible in flight sickness or injury (first aid)
** To be competent in adapting effective safety at all time and emergency whenever the need arises
** To act and perform as good-will ambassadors, representing the country and the airline.
4- COURSE CONTENT:-
A- This course is designed to be conducted in two phases
B- Phase one service training
C- Phases two: safety & emergency training according to AFRAA flight attendant curriculum
1- Aviation language
2- Airline operation
3- Ticketing
4- Grooming
5- Regulations
6- Customer service
7- Passenger handling
8- Meals service
9- In-flight sales
10- Duties & responsibilities
11- Cabin interior
12- Air traffic control
13- Security
14- Dangerous goods
15- Safety part one
16- Aviation medicine
17- CRM.
18- A300/320/310
19- F50
20- An32
21- ERJ145
5- DURATION:-
** Three month
6- TRAINING METHODS:
** Lectures
** Case study & practical
7- COURSE LANGUAGE:
- English
8- COURSE FEES:-
30.000 SDG