Dear sir,
Again i tell you we do help new pilots as much as we can if we have time ,we dont do this when we are in event, we will not help new pilot how to taxi and we have a lot of traffic according the VATSIM rules newbies shall first start at small airport to get used to the environment not to connect in an event with 747 on the runway and get upset when we get a supervisor for him!!, if some people think we are tough then they shall see the situation in Frankfurt germany as an example.
I do respect your opinion we are working our best to be better, I am the Director of the Egyptian division if you faced any problem with evidence please contact me and i will take the appropriate action.
محمد حصل خير و عموما الموضوع مغلق خلاص و ان شاء الله خير بعد كده .